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Frequently Asked Questions

Q- Do we accept insurance?

A- We do not accept insurance for payment of our services, at this time. Certain Naturopathic medicine is not covered by health insurance in Virginia.  We will however, provide a detailed invoice of your services for you to submit for possible reimbursement. 

You may also check with your insurance company to see if they offer out-of-network coverage for alternative 

or complementary care. 

Please refer to our SERVICES & APPOINTMENT page for information on family plans.

Q- What is the cost of your services?

A- We offer a variety of services at different costs. Again, please refer to our SERVICES & APPOINTMENTS page for more information, or call the office with any questions.

Q- What are some questions or topics the practitioner may ask during my first appointment?

A- Your practitioner will likely inquire regarding your present medical concerns, past medical history, family history, current diet and lifestyle, stress levels, current medications, and other components of overall wellness.

Q- Will I leave with items to begin my suggested treatment?

A- Yes, your practitioner will create a custom care plan pertaining to your individual needs, which may include lifestyle recommendations, herbal formulas, supplements, homeopathic remedies, BACH flower Analysis, vitamins, tinctures, etc. 

Occasionally, your practitioner will need to do more research before suggesting a treatment plan 

and will administer a plan soon after the first visit.

Q- Why are initial appointments so long?

A- Your initial appointment will be an in-depth review of your past and present medical history. Your practitioner will aim to obtain a full overview of who you are and what your needs are during this time. You can expect a discussion that looks beyond your presenting symptoms to the overall picture of your health, in order to best determine the best possible treatment for you. Your practitioner will inquire about your long-term expectations while working with our clinic, as well as considering your current lifestyle choices and habits. The lengthy appointments are just the nature of more comprehensive holistic medicine.

Q- Do you see clients with cancer?

A- We certainly do help clients with cancer support,  with strong knowledge of Orthomolecular Medicine

 & various effective holistic and nutritional approaches.

Q- Do you have a Pediatric ND?

A- Dr. Jess is trained and comfortable working with children. 

Q- What is your appointment reminder system?

A- You will receive a courtesy email and / or text reminder 24 hours prior to your appointment. For new patients, we will clarify that all new patient intake paperwork was received, and we ask that paperwork is completed prior to coming in for your visit.

Q- What are your success rates?

A- It depends on each client and their specific condition. We cannot offer specific numbers due to the fact that each individual responds differently to therapy. We have seen varying results that are determined often by compliance and motivation to engage in health. Patients can see varying degrees of results based on their individual needs, motivation, and commitment to the care plan provided by their practitioner.

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